I just wanted to tell you how awesome your movers were. Austin, Bryon and Dave were so great. They were very professional, very courteous, and very helpful. In fact, they were so courteous that my new neighbors thought that they must be my friends because they were too kind to be movers! Anyway, please pass the word on to them that I really appreciate how professional and courteous they were to everyone that they encountered during the move. I certainly will recommend Big Foot to anyone who is looking for a moving company.
Big Foot Moving & Storage, Inc. has an excellent record of providing damage-free moves to customers. A successful move experience results from the high caliber of the Big Foot moving team. Big Foot Moving & Storage, Inc. employs only skilled professionals that are reliable, trustworthy, courteous, athletic, and attentive to your needs. Each Big Foot move team is tasked to ensure the safe delivery of your possessions to their new destination. Unfortunately, the possibility of accidents can still occur.
Big Foot Moving & Storage, Inc. assumes liability for the value of the goods that we transport. However, there are different levels of liability, and you should be aware of the amount of protection provided and the charges for each option. Before the moving crew arrives on move day, the insurance selection should be decided upon. If you need further explanation of the insurance options, please contact our office or your relocation consultant. You must select the type of protection that you desire and indicate your choice, in writing, on the Bill of Lading. The Bill of Lading is the moving contract between Big Foot Moving & Storage, Inc. and you.
Most homeowners’ insurance policies do not provide coverage for your household goods for moving purposes. However, you should check with your own insurance agent to see if your existing homeowner/renters’ policy covers your goods while in transit. Be sure you have a written statement from your insurance company stating that your goods are covered while in transit. Often, you will find that your goods are covered against damages while the movers are in your home packing, but not while the goods are in the movers’ possession.
A selection must be made prior to the start of any packing or moving services.
Option 1: Released Value
Big Foot Moving & Storage, Inc. has a maximum liability under State Law for loss or damage to your property of $0.60 per pound, per article up to a maximum of $2, 000.00. There is no additional cost for this option. You may increase this liability for loss or damage by paying extra valuation charges.
Example: A 10-pound chair is damaged or lost. You would be entitled to: 10 (lbs.) x 0.60 (cents per lb.) = $6.00. You would be allowed a maximum of $6.00 for that particular chair.
Option 2: Full Replacement Value (FVP)
Under this option, this covers repairs, replacement, or full reimbursement with no depreciation, minus the plan’s $250 deductible. The mover will pay for the full cost of repairs if damage occurs while in our care and custody, up to the dollar amount of valuation selected. If the item cannot be repaired, we will replace it or replace it with a like item if the exact item is no longer available. If the item cannot be repaired or replaced we will pay you the cash value based on the current replacement cost (pending proof of value and application of the deductible).
Option 3: Actual Cash Value (ACV)
Under this option, you are declaring the cumulative depreciated value of the entire shipment on the day of the move. Under this selection, coverage will be the lesser of the following amounts:
The cost of reasonably restoring the property to its condition immediately before the move. The actual cash value of the property immediately before the move.
The declaration of value must reflect the total actual depreciated value of the entire shipment. If you declare a value lower than the actual depreciated value, you will underinsure each item in the shipment thus incurring a coinsurance penalty. This penalty will limit the insurance payment in the event of loss or damage by the ratio of declared depreciated value to the actual depreciated value.
Please review the valuation chart prior to your move to find the appropriate total value with corresponding premium. On move day, the move crew can assist you with choosing the proper coverage needed.
If your shipment is valued over $250,000 in total value, please call us at 781-488-3090 for further pricing options.
The following items are subject to exclusion from claims:
- Items of extraordinary value not listed on the High Value Inventory form.
- Lamps, lamp shades, artwork, pictures, mirrors, artificial plants,
- and statues not packed /boxed by Big Foot Moving & Storage, Inc.
- Any marble or glass not crated or boxed by Big Foot Moving & Storage, Inc.
- Items found broken in boxes which have been packed by the Customer
- Missing hardware for items not disassembled by Big Foot Moving & Storage, Inc.
- Gold leaf plaster frames and chandeliers not crated by Big Foot Moving & Storage, Inc.
- Pressboard, particleboard, or ready to assemble (RTA) furniture, parts, and/or hardware
- Previously damaged or repaired items
- Previously damaged or loose veneer
- Furniture where original glue has dried
- Any small, loose items which are not boxed (keys, remote controls, etc.)
- Mechanical condition of audio/visual or electronic equipment
- Computers, and battery operated items in transit or storage
- Live plants
If you are not sure that you can pack an item safely, leave it for your movers. You might spend a few extra dollars on packing costs, but you will prevent possible damages.