We had a fantastic experience with Big Foot. Rich McKee was our salesperson and he was responsive, helpful and organized. The crew on both moves (the first small move and then the big day) were unbelievable. They were polite, personable, and efficient. We moved into a 5 story walk up and I swear they did it with smiles on their faces. They took time to ask questions and place furniture and took great care of all of our belongings, including our 150 year old dressing table. All of our stuff (including the storage items) were unscathed. My husband and I joked that writing fragile on some boxes was futile because they treated them all like fragiles. They have perfected being really fast and efficient without making the customer feel like they are rushing.
We considered cheaper companies but we were so happy we chose Big Foot. Their estimate for 7 hours was spot on, whereas others estimated ~4 hours. Either they don’t know how to estimate, were low-balling us, or the moves are frantic. I can’t imagine our move taking a minute less than 7 hours. In addition, I felt that the moving crews are probably treated better by Big Foot in terms of wages, benefits, etc. versus the cheaper companies. Looking at Big Foot’s employment webpage, it seems like a great company to work for. I like to think about those things when I hire someone. In addition, if anything ever went wrong, I would definitely want to be dealing with Rich at Big Foot and not some of the gruff people I talked to when shopping the discount companies. Definitely!
In sum, they were the best part of our move. Moving stinks, but these guys made the actual process painless and dare I say sort of fun? They (almost) make you want to move again.
Searching for storage solutions?
If you need a place to store your belongings before, during, or after your move, Big Foot Moving & Storage, Inc. operates a clean, safe, secure, and dry storage facility. We offer sealed private containers or storage vaults that provide approximately 245 cubic feet of space and can hold approximately one room of furniture, on average. Our customers are pleased to know that all of their possessions are professionally wrapped, secured, and documented in a personal inventory. We offer storage liability/insurance protection to all short or long-term storage customers.
Our moving day went so smoothly with Big Foot Moving. Big Foot put us at ease from the moment we spoke to them. They were right on time, knew how to wrap furniture, knew how to move big pieces at the perfect angle so things glided through doorways, and they loaded the truck so nothing seemed to move an inch. Big Foot even knew how to get our furniture through a narrow staircase with ease. We hired Big Foot because we liked the price but we’d move with them again even if the price was higher because they were so nice to work with and did such a great job.