Mike – I just wanted to send you a note thanking you and your guys for doing a great job moving us in horrible torrential rain conditions. The move crew was outstanding and they are a credit to your company. I will be recommending Big Foot Moving & Storage to anyone I know who is moving.
TOM AND KRISTY
Moving your apartment?
We specialize in residential moving, big and small. We appreciate the many factors involved in moving an apartment such as lease expiration, family matters, work schedule, and building management restrictions. Our team is highly skilled and extremely attentive to our customers’ needs. We offer exceptional customer service for very reasonable rates. Local apartment moves are based on hourly labor rates. The amount of items you wish to relocate and the overall size of your residence will determine your estimate of costs. Please contact our sales team to discuss the scope of your move and price structure in more detail.
We had a fantastic experience with Big Foot. Rich McKee was our salesperson and he was responsive, helpful and organized. The crew on both moves (the first small move and then the big day) were unbelievable. They were polite, personable, and efficient. We moved into a 5 story walk up and I swear they did it with smiles on their faces. They took time to ask questions and place furniture and took great care of all of our belongings, including our 150 year old dressing table. All of our stuff (including the storage items) were unscathed. My husband and I joked that writing fragile on some boxes was futile because they treated them all like fragiles. They have perfected being really fast and efficient without making the customer feel like they are rushing.
We considered cheaper companies but we were so happy we chose Big Foot. Their estimate for 7 hours was spot on, whereas others estimated ~4 hours. Either they don’t know how to estimate, were low-balling us, or the moves are frantic. I can’t imagine our move taking a minute less than 7 hours. In addition, I felt that the moving crews are probably treated better by Big Foot in terms of wages, benefits, etc. versus the cheaper companies. Looking at Big Foot’s employment webpage, it seems like a great company to work for. I like to think about those things when I hire someone. In addition, if anything ever went wrong, I would definitely want to be dealing with Rich at Big Foot and not some of the gruff people I talked to when shopping the discount companies. Definitely!
In sum, they were the best part of our move. Moving stinks, but these guys made the actual process painless and dare I say sort of fun? They (almost) make you want to move again.