Why Licensing Matters When Hiring a Mover in Massachusetts

All movers are not created equal, however when selecting a mover that is licensed to operate in Massachusetts, it will provide you with protection for your property and your rights.

What the Legal Requirements Are That All Licensed Movers Must Comply With

For Massachusetts local and interstate movers, there are requirements for registration with the Federal Motor Carrier Safety Administration (FMCSA), obtaining a valid United States Department of Transportation (USDOT) number, carrying the proper insurance for cargo, liability and worker’s compensation, as well as meeting all applicable local and state transportation laws.

If they fail to meet any of these requirements, they could potentially be operating outside of their authority as a legally permitted mover.

The Risks of Hiring an Unlicensed Mover

When hiring an unlicensed mover, most have used the following methods:

Bait and switch pricing,

Holding customer items for additional charges before returning them,

No insurance coverage in case an item(s) become damaged or lost during the move.

By checking the licensing status of a potential mover at the onset of the relationship, you will protect yourself from the possible risks associated with unlicensed movers.

How to Verify a Mover’s License and Insurance

Using FMCSA and DOT Resources

Search for the company on:

• FMCSA Mover Search

• Massachusetts DOT

Look for:

• Active USDOT number

• MC number (if they offer interstate moves)

• Clear insurance status

• Complaint history

Red Flags to Watch For

Avoid movers who:

• Can’t provide proof of licensing or insurance

• Only accept cash or require large deposits

• Don’t have a physical address

• Refuse to give a written estimate

The 7 Questions to Ask a Licensed Moving Company

These questions help you assess whether a Massachusetts moving company is legitimate, insured, and a good fit for your needs:

1. Are you licensed and insured in Massachusetts? Ask for their license number and verify it online.

2. Can you provide a written estimate and contract? Make sure it includes all fees and services.

3. Do you subcontract or use temporary labor? You want trained in-house staff who are background-checked.

4. What type of insurance coverage do you offer? Ask about liability, full-value protection, and valuation.

5. Can I see your reviews or references from past clients? Legit companies won’t hesitate to share reviews.

6. How do you handle delays, damages, or disputes? A clear process shows professionalism and transparency.

7. What’s included in your pricing—and what isn’t? Clarify if stairs, long carries, or supplies are extra.

Additional Signs of a Trustworthy Moving Company

Aside from licensing and answers to your questions, consider:

• Branded trucks and uniforms

• Prompt and courteous communication

• Transparent pricing online

• Local office with staff available to meet in person

Professionalism in small details often reflects how they’ll treat your move.

Local Regulations That Affect Your Massachusetts Move

Did you know that:

• Hourly rates may differ depending on city or season?

• Movers in MA must weigh shipments upon request?

• Some municipalities like Boston and Cambridge require moving permits for street parking?

Hiring a mover who understands local policies helps avoid fines and day-of chaos.

FAQ: Hiring a Licensed Mover in Massachusetts

Q: What’s the difference between a licensed and insured mover? A: A licensed mover is legally allowed to operate; an insured mover protects your items and covers liability.

Q: How do I check if a mover is licensed in MA? A: Use FMCSA’s mover search tool or check the Massachusetts DOT website.

Q: Are all moving companies in Massachusetts required to be licensed? A: Yes—both local and interstate movers must comply with FMCSA and MA Department of Public Utilities rules.

Q: Can a licensed mover still have complaints? A: Yes, but it’s how they respond that matters. Always read reviews on Google, Yelp, and BBB.

Q: What if a mover refuses to show a license? A: Walk away. It’s likely a scam or uninsured operator.

Ask First, Move Smart With Bigfoot Moving & Storage

Your belongings are more than just boxes—they’re memories, heirlooms, and parts of your life. Choosing a licensed mover in Massachusetts gives you confidence and protection throughout the entire process.

At Bigfoot Moving & Storage, we are:

• Fully licensed, bonded, and insured

• Backed by 15+ years of experience

• Known for transparency, clear estimates, and trained teams

We proudly serve Acton, Boston, Ashland, Bedford, Newton, Hudson, Waltham, and surrounding areas.

Don’t wait until the good movers are booked! Call us now at +1 (781) 488-3090 or grab your FREE quote here today and move with a licensed Massachusetts team that treats your belongings like their own.